Identify Your Hardware

Problem Solving Guide and Reference

Identify Your Hardware

Identify your hardware by:

Identify Your Console Display

Identify your console display in the following list. Follow the prescribed action if you think your console display is preventing you from completing your diagnostics test.

CONSOLE TYPE	ACTION
display device	See your display documentation for problem determination.
tty terminal	See your tty terminal documentation for problem determination.

Identify Your Keyboard

Identify your keyboard in the following list. Report the SRN (Service Request Number) if you think your keyboard is preventing you from completing your diagnostics test.

KEYBOARD TYPE	ACTION
101-key	Identify by the type of Enter key used. The Enter key is within one horizontal row of keys. Report SRN 111-921.
102-key	Identify by the type of Enter key used. The Enter key extends into two horizontal rows of keys. Report SRN 111-922.
Kanji	Identify by the Japanese characters. Report SRN 111-923.
tty terminal	Go to your hardware documentation for problem determination. This instruction applies to all attached terminals.